Privacy Policy

Who We Are

CloudCore Global ("we," "us," or "our") is a digital transformation and managed cloud services company operating at ccglobal.ai. We provide enterprise cloud strategy, migration, managed services, and related professional services to businesses worldwide.

For the purposes of applicable data protection law, CloudCore Global is the data controller responsible for your personal information collected through this website.

You can reach us at: privacy@ccglobal.ai

Information We Collect

We collect information only when you voluntarily submit our contact form. We do not use tracking pixels, advertising cookies, or any passive data collection beyond basic infrastructure-level analytics described in Section 6.

Contact form fields we collect:

• First and last name — to address you personally in our response
• Work email address — to reply to your inquiry
• Phone number — to follow up by phone if you prefer
• Company name and job title — to understand the context of your inquiry
• Company size and timeline — to route your inquiry to the right specialist
• Service interest and budget range — to provide relevant information
• Message content — the details of your inquiry or challenge

We do not collect payment information, government IDs, social security numbers, or any sensitive personal data through this website.

How We Use Your Information

We use the information you provide exclusively for the following purposes:

• Responding to your inquiry and scheduling discovery consultations
• Routing your request to the appropriate CloudCore Global specialist
• Sending you relevant information about services you have expressed interest in
• Maintaining a record of our communications for business continuity
• Complying with our legal obligations

We do not use your information for advertising targeting, profiling, automated decision-making, or sale to third parties. We do not add you to marketing lists without your explicit consent.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

• Consent (Art. 6(1)(a) GDPR) — You explicitly checked the consent box on our contact form before submission
• Legitimate interests (Art. 6(1)(f) GDPR) — Responding to business inquiries is a legitimate interest that does not override your rights
• Contract (Art. 6(1)(b) GDPR) — If we enter into a services agreement, processing is necessary to perform that contract

You may withdraw your consent at any time by contacting privacy@ccglobal.ai. Withdrawal does not affect the lawfulness of processing before withdrawal.

Third-Party Data Processors

We use the following trusted third-party services to operate this website. Each processor is bound by appropriate data processing agreements and applicable law.

We do not sell, rent, lease, or share your personal information with any other third parties except as required by law or with your explicit consent.

Analytics & Cookies

This website uses Cloudflare Web Analytics, a privacy-first analytics solution. Cloudflare Web Analytics does not use cookies, does not fingerprint individual users, and does not collect personally identifiable information. It measures aggregate page views, visit counts, and Core Web Vitals performance metrics.

Because we use no tracking cookies, we are not required to display a cookie consent banner for analytics purposes. The only cookies that may be set are essential security cookies placed by Cloudflare's infrastructure (e.g., bot protection). These are strictly necessary and cannot be disabled without breaking site functionality.

Data Retention

We retain contact form submissions for 24 months from the date of receipt, or for the duration of any active business relationship, whichever is longer. After this period, data is permanently deleted from our systems and from Formspree.

You may request earlier deletion at any time — see Section 8 for your rights.

Cloudflare analytics data is aggregated and anonymized and is not subject to individual deletion requests.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Right of access — Request a copy of the personal data we hold about you
• Right to rectification — Request correction of inaccurate or incomplete data
• Right to erasure — Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — Request that we limit how we use your data
• Right to data portability — Request your data in a structured, machine-readable format
• Right to object — Object to processing based on legitimate interests
• Right to withdraw consent — Withdraw consent at any time without affecting prior processing

To exercise any of these rights, email us at privacy@ccglobal.ai with your request. We will respond within 30 days. We may ask you to verify your identity before fulfilling the request.

If you are in the EEA, you also have the right to lodge a complaint with your local data protection authority.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know — What personal information we collect, use, disclose, and sell
• Right to delete — Request deletion of your personal information
• Right to opt-out of sale — We do not sell personal information. No opt-out is required.
• Right to non-discrimination — We will not discriminate against you for exercising your privacy rights
• Right to correct — Request correction of inaccurate personal information
• Right to limit use of sensitive personal information — We do not collect sensitive personal information as defined by CPRA

To submit a California privacy rights request, email privacy@ccglobal.ai with the subject line "California Privacy Request." We will respond within 45 days.

Children's Privacy

This website is intended for business professionals and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has submitted information through our website, please contact us at privacy@ccglobal.ai and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

For any privacy-related questions, requests, or concerns, please contact us using the information below. We are committed to resolving any concerns promptly and transparently.